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features
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Description

This section presents products that facilitate alarm notifications derived from various data sources. The UCME-OPC connects to numerous OPC servers, whereas the UCME-SmartConnector interfaces with Schneider Electric’s EcoStruxure building operation systems. Both solutions provide a range of multi-channel notification options, including SMS, WhatsApp, VoIP, push notifications, voice-over-telephony, and email. These products seamlessly integrate with various systems such as SCADA, HMI, DCS, BMS, historians, and OPC servers. Users can effortlessly import and manage alarms, recipients, and escalation procedures using Microsoft Excel, which helps optimize both time and financial resources. Additionally, the alarm snapshots feature compiles all relevant information into a single message for convenience. Furthermore, this section also highlights products designed for efficient data transfer. By utilizing the OPC Client/Server model, these communication tools can be integrated into Schneider Electric’s EcoStruxure Building Operation systems, allowing for connectivity with third-party OPC servers and clients for enhanced data management. This interconnectedness not only streamlines operations but also improves overall system efficiency and reliability.

Description

Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppDynamics
LogicMonitor
Microsoft Excel
New Relic
Site24x7
Slack
WhatsApp

Integrations

AppDynamics
LogicMonitor
Microsoft Excel
New Relic
Site24x7
Slack
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$72 per Month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Control See

Founded

1994

Country

Israel

Website

www.controlsee.com

Vendor Details

Company Name

Squid Alerts

Founded

2017

Country

United States

Website

www.squidalerts.com

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Alternatives

Alternatives

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