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Description
The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.
Description
Veeqo is a comprehensive inventory and shipping solution designed specifically for e-commerce businesses, enabling online retailers to provide their customers with the exceptional service they expect. By using Veeqo for shipping, businesses automatically benefit from the most competitive USPS rates available, with users enjoying Commercial Plus Pricing that can lead to savings of as much as 46%. This all-in-one platform allows complete oversight of your inventory, regardless of the number of sales channels or warehouses involved. You can efficiently ship orders in bulk from any sales channel, streamline repetitive shipping tasks, and monitor every shipment from a single dashboard. Veeqo stands out as the premier inventory and shipping platform tailored for both retailers and their customers. Additionally, the system enhances the returns process, ensuring a hassle-free experience that encourages customer loyalty. Manage each return effortlessly within Veeqo, from initiation to completion, by creating return requests, documenting reasons, updating stock levels, and processing refunds—all through one integrated platform that simplifies operations.
API Access
Has API
API Access
Has API
Integrations
5X
Asana
Buffer
Campaign Monitor
FedEx Ship Manager
Freshdesk
HubSpot CRM
HubSpot Customer Platform
MyGlue
Oracle Fusion Cloud ERP
Integrations
5X
Asana
Buffer
Campaign Monitor
FedEx Ship Manager
Freshdesk
HubSpot CRM
HubSpot Customer Platform
MyGlue
Oracle Fusion Cloud ERP
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Continuum
Country
United States
Website
www.gocontinuum.ai
Vendor Details
Company Name
Veeqo
Founded
2013
Country
United Kingdom
Website
www.veeqo.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Order Fulfillment
Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection