Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.
Description
The ReadyCloud Suite is a comprehensive solution for Ecommerce that encompasses Shipping, Returns, and CRM functionalities. Providing an outstanding consumer experience involves more than just expedited order fulfillment, hassle-free returns, and effective communication. Are you overwhelmed by the number of browser tabs needed to manage your operations? ReadyCloud offers an integrated suite of systems designed to streamline your workflow. With features like Shipping, Returns, and Growth Marketing, all elements are interconnected for improved dialogue between Administration and Operations, eliminating the need for countless tabs. By linking your sales channels, you'll experience a seamless flow of orders through an ecommerce CRM, enhancing processes from Shipping and Returns to email Marketing. Each component is modular and many are available at no cost, enabling you to select only the features that suit your needs. Start utilizing the ReadyCloud Suite today and witness your business soar to new heights. Additionally, Action Alerts provide a targeted approach to growth marketing by delivering personalized emails or texts based on your customers’ shopping habits. This allows businesses to engage more effectively with their clientele, ultimately driving sales and enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Acumatica Cloud ERP
BigCommerce
EasyPost
Kryptronic eCommerce
Magento
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shift4Shop
Integrations
Acumatica Cloud ERP
BigCommerce
EasyPost
Kryptronic eCommerce
Magento
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3
Shift4Shop
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$24 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Continuum
Country
United States
Website
www.gocontinuum.ai
Vendor Details
Company Name
ReadyCloud
Founded
2004
Country
United States
Website
www.readycloud.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection