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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Take command of your contacts using the Contact Boss CRM Database Manager, a user-friendly yet robust tool designed to help you monitor and manage the individuals who influence your organization. With Contact Boss, you gain control through advanced search capabilities, detailed reporting, extensive auditing options, and security measures that ensure your business operates efficiently. Our features are designed to assist you in constructing, searching, and preserving the integrity of your CRM database effectively. The pricing for Contact Boss is both simple and transparent, allowing you to oversee your contacts database without hidden fees. Explore our functionalities and discover how to seamlessly access your contacts database with ease. Contact Boss consolidates various types of contact information within a single, easily searchable database. Not only is Contact Boss straightforward to learn and navigate, but we also provide exceptional customer support. Subscriptions for Contact Boss begin at just CAD $8.33 monthly when billed annually, making it an accessible choice for organizations of all sizes. You'll find that using Contact Boss significantly enhances your ability to manage your contacts efficiently.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Constant Contact
Gmail
Mailchimp
Microsoft Outlook
iContact

Integrations

Axis LMS
Constant Contact
Gmail
Mailchimp
Microsoft Outlook
iContact

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Contact Boss

Founded

2017

Country

Canada

Website

contactboss.com

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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