Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Consio empowers Shopify brands to enhance their revenue by converting phone interactions into genuine sales and customer support avenues. The AI Voice Agent autonomously responds to incoming calls, addressing inquiries related to order status and delivery, while also providing tracking links via SMS during the conversation. Additionally, it can seamlessly transfer calls to human representatives when necessary. Sales teams leverage Consio to reach out to abandoned checkouts, important customers, returning buyers, and other highly interested shoppers, all with comprehensive context from Shopify. This innovative approach not only streamlines communication but also significantly boosts customer engagement and satisfaction.

Description

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Ada
Adobe Commerce
Amazon Connect
Broadvoice
Chatdesk
Dixa
EPIC HRMS
Experity
Flywheel
Infocabs
Lang.ai
Ordergroove
Recharge
RevSpring
RingCentral AI Receptionist
Skio
SmartMove
WooCommerce
hawke.ai

Integrations

Shopify
Ada
Adobe Commerce
Amazon Connect
Broadvoice
Chatdesk
Dixa
EPIC HRMS
Experity
Flywheel
Infocabs
Lang.ai
Ordergroove
Recharge
RevSpring
RingCentral AI Receptionist
Skio
SmartMove
WooCommerce
hawke.ai

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Consio

Founded

2024

Country

United States

Website

www.consio.ai

Vendor Details

Company Name

Flip

Founded

2018

Country

United States

Website

flipcx.com

Product Features

Alternatives

Alternatives

VoAgents Reviews

VoAgents

VoAgents.ai