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Description
ConnexAI's innovative AI agent harnesses the power of our exclusive Athena LLM to tailor solutions to your customer experience requirements. By utilizing AI Agents, you can automate tedious tasks, manage intricate inquiries, and deliver immediate, 24/7 support, allowing for the essential reallocation of financial resources. The AI Agent enhances the management of interactions and servicing of inquiries, enabling users to concentrate their efforts on the most delicate engagements. This technology transforms customer interactions through efficient, human-like communication, establishing a new, unmatched benchmark compared to traditional chatbots. It significantly cuts down on response times and administrative costs, ensuring that every customer interaction is addressed promptly and effectively. You can effortlessly train your AI agents by equipping them with relevant contextual information and documentation, thereby fostering a highly knowledgeable and context-aware team. Operating continuously, the AI agent boosts customer satisfaction levels by guaranteeing that clients receive timely assistance and information, further enhancing overall service quality. As businesses increasingly adopt such technologies, the landscape of customer service continues to evolve, offering unprecedented opportunities for efficiency and engagement.
Description
Engage in meaningful dialogue and proactive communication with your customers! Engagent is a cutting-edge Customer Interaction solution that enables real-time engagement with your clients through its advanced Artificial Intelligence (AI) and BOT systems, delivering timely responses, information, and assistance while also predicting user interests based on their browsing activities on your website or mobile app. This innovative solution enhances the service experience for both customers and users by utilizing machine learning technologies that comprehend inquiries and provide the most relevant answers in natural language. Moreover, Engagent facilitates quick, thorough assistance and proactive conversations through real-time self-service, ensuring a seamless experience. By offering a straightforward, 24/7 service for users, it also presents a cost-effective solution for your business. Notably, PAT's Engagent has been recognized in the Gartner Report “Market Guide for Virtual Customer Assistants” as one of the 28 key vendors in the global industry benchmark, affirming its status as a leader in the market. This recognition highlights the effectiveness and reliability of Engagent in enhancing customer interaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ConnexAI
Founded
2013
Country
United States
Website
athena.connex.ai/us/ai-agents.php
Vendor Details
Company Name
PAT
Founded
1992
Country
Italy
Website
www.pat.eu
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant