Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

ConnectBooks is an advanced accounting software solution tailored to the needs of eCommerce sellers. Its seamless integration with QuickBooks Desktop, QuickBooks Online, QuickBooks Enterprise, and Xero facilitates effortless synchronization of financial data, empowering sellers to streamline their bookkeeping processes. By connecting with major eCommerce platforms like Amazon, Walmart, Shopify, and eBay, ConnectBooks enables sellers to consolidate their books and gain comprehensive insights into their business operations. One of ConnectBooks' key features is its advanced reporting capabilities, which provide sellers with the tools they need to analyze their performance effectively. Through detailed reporting on inventory tracking, sales, and profit calculations, ConnectBooks equips sellers with the insights necessary to identify growth opportunities and optimize their operations.

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Shopify Yes 
eBay Yes 
BigCommerce No 
Cdiscount No 
Gmail No 
Linnworks No 
QuickBooks Desktop Premier Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Enterprise Yes 
QuickBooks Online Yes 
TikTok Shop Yes 
Walmart Yes 
WooCommerce No 
Xero Yes 

Integrations

Amazon Yes 
Shopify Yes 
eBay Yes 
BigCommerce Yes 
Cdiscount Yes 
Gmail Yes 
Linnworks Yes 
QuickBooks Desktop Premier No 
QuickBooks Desktop Pro No 
QuickBooks Enterprise No 
QuickBooks Online No 
TikTok Shop No 
Walmart No 
WooCommerce Yes 
Xero No 

Pricing Details

$24/month
Pricing plans start at $24/month and are based on number of marketplaces and order volume.
Free Trial Yes 
Free Version No 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectBooks

Founded

2019

Country

United States

Website

www.connectbooks.com

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Product Features

Accounting

Accounts Payable No 
Accounts Receivable No 
Bank Reconciliation No 
Billing & Invoicing No 
CPA Firms No 
Cash Management No 
Cryptocurrency Support No 
Expense Tracking No 
Fixed Asset Management No 
Fund Accounting No 
General Ledger No 
Government No 
Multi-Currency No 
Nonprofits No 
Payroll Management No 
Project Accounting No 
Purchase Orders No 
Tax Management No 

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

Alternatives

3Dsellers Reviews

3Dsellers

5.0 out of 5 stars
MyWorks Sync Reviews

MyWorks Sync

MyWorks Software
1.0 out of 5 stars
eDesk Reviews

eDesk

4.9 out of 5 stars
Link My Books Reviews

Link My Books

5.0 out of 5 stars
A2X Reviews

A2X

5.0 out of 5 stars
Codisto Reviews

Codisto

5.0 out of 5 stars
PayTraQer Reviews

PayTraQer

SaasAnt Inc
4.1 out of 5 stars
PayTraQer Reviews

PayTraQer

SaasAnt Inc
4.1 out of 5 stars