Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Connect serves as the comprehensive solution for Field Service, encompassing every aspect of your service operations. It offers a standardized software package tailored for your mobile workforce. The core concept behind the Field Service solution revolves around configurable workflows, allowing for the customization of various service processes. This adaptability positions the Field Service solution as the ideal mobile software for service organizations aiming for successful growth. It seamlessly integrates with your ERP and planning systems, enabling real-time information processing from the field. You can track the locations of your service technicians in real-time, automatically refresh timesheets, and guarantee that your technicians are well-stocked for the following day. Additionally, the Field Service solution prioritizes safety and management efficiency; all connections are fortified with security measures, and customer databases are protected with standard encryption protocols. You can have complete confidence that your data is securely handled and maintained. With these features, the Field Service solution not only improves operational efficiency but also enhances customer satisfaction through timely and reliable service.
Description
Verizon Field Force Manager is a comprehensive workforce management solution that includes features such as mobile timesheets, barcode scanning, remote scheduling, and geofencing. This tool offers critical visibility that enhances operational efficiency in the field, along with the necessary data to optimize processes across various organizations. It is particularly beneficial for small businesses that depend on effective, customer-focused field team operations for their success. Additionally, medium to large enterprises that manage extensive field services or have remote workers in need of back-office integration can greatly benefit from this solution. Public Sector agencies with mobile workforces and field teams also find it advantageous. Users can monitor employee hours through mobile timesheets and utilize digital verification to expedite billing processes. Furthermore, it allows for the recording of reimbursable expenses such as mileage, parking fees, and tolls, which can be seamlessly transmitted to the office. The platform also aids in tracking inventory levels, assessing productivity, managing payroll costs, evaluating job performance, and measuring service satisfaction, thereby enabling organizations to make informed decisions. Ultimately, Verizon Field Force Manager serves as a vital tool for optimizing workforce management across diverse sectors.
API Access
Has API
API Access
Has API
Integrations
Verizon Network Detection and Response
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sigmax
Founded
1998
Country
Netherlands
Website
www.sigmax.nl
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/business/products/voice-collaboration/workforce-productivity/field-force-manager/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce