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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Connect serves as the comprehensive solution for Field Service, encompassing every aspect of your service operations. It offers a standardized software package tailored for your mobile workforce. The core concept behind the Field Service solution revolves around configurable workflows, allowing for the customization of various service processes. This adaptability positions the Field Service solution as the ideal mobile software for service organizations aiming for successful growth. It seamlessly integrates with your ERP and planning systems, enabling real-time information processing from the field. You can track the locations of your service technicians in real-time, automatically refresh timesheets, and guarantee that your technicians are well-stocked for the following day. Additionally, the Field Service solution prioritizes safety and management efficiency; all connections are fortified with security measures, and customer databases are protected with standard encryption protocols. You can have complete confidence that your data is securely handled and maintained. With these features, the Field Service solution not only improves operational efficiency but also enhances customer satisfaction through timely and reliable service.

Description

Verizon Field Force Manager is a comprehensive workforce management solution that includes features such as mobile timesheets, barcode scanning, remote scheduling, and geofencing. This tool offers critical visibility that enhances operational efficiency in the field, along with the necessary data to optimize processes across various organizations. It is particularly beneficial for small businesses that depend on effective, customer-focused field team operations for their success. Additionally, medium to large enterprises that manage extensive field services or have remote workers in need of back-office integration can greatly benefit from this solution. Public Sector agencies with mobile workforces and field teams also find it advantageous. Users can monitor employee hours through mobile timesheets and utilize digital verification to expedite billing processes. Furthermore, it allows for the recording of reimbursable expenses such as mileage, parking fees, and tolls, which can be seamlessly transmitted to the office. The platform also aids in tracking inventory levels, assessing productivity, managing payroll costs, evaluating job performance, and measuring service satisfaction, thereby enabling organizations to make informed decisions. Ultimately, Verizon Field Force Manager serves as a vital tool for optimizing workforce management across diverse sectors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Verizon Network Detection and Response

Integrations

Verizon Network Detection and Response

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sigmax

Founded

1998

Country

Netherlands

Website

www.sigmax.nl

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/voice-collaboration/workforce-productivity/field-force-manager/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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