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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Conduit is an artificial intelligence solution designed specifically for hotel guest communication and operational tasks. It enables hotel staff to manage guest interactions and streamline operational processes through various messaging platforms and their existing systems. This innovative tool is tailored specifically for the hotel industry, distinguishing itself from platforms aimed at Airbnb or short-term rental markets. By focusing on the unique needs of hotels, Conduit enhances the overall guest experience and improves operational efficiency.

Description

Estevano serves as a comprehensive platform designed to enhance the guest experience for independent hotels, resorts, and hotel groups. It unifies a guest application and web interface with a multilingual AI concierge, offering voice support and an accessible team console via a browser. Guests have the ability to inquire about hotel services, submit requests for assistance, order room service, and book spa or dining experiences. The AI concierge efficiently directs these requests to the appropriate hotel departments for prompt follow-up, while the console keeps track of guest inquiries, tasks, and reservations in an organized manner. Available in multiple languages including English, Spanish, French, German, Italian, and Portuguese, Estevano ensures accessibility for a diverse clientele. Additionally, it integrates seamlessly with Oracle OPERA Cloud to utilize property and reservation information, while other property-management system integrations are managed as individual projects. Hotels can easily set up guest access using a QR code or a direct link, enabling them to implement Estevano in conjunction with their current property-management practices, thus streamlining operations and enhancing overall guest satisfaction. This innovative platform is geared towards creating a more personalized and efficient experience for every guest.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

OPERA Cloud PMS No 
WhatsApp No 

Integrations

OPERA Cloud PMS Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Conduit AI

Website

conduit.ai

Vendor Details

Company Name

Estevano

Founded

2026

Country

Spain

Website

estevano.com

Product Features

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