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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Conductor serves as a cloud-based workflow orchestration engine designed to assist Netflix in managing process flows that rely on microservices. It boasts a number of key features, including an efficient distributed server ecosystem that maintains workflow state information. Users can create business processes where individual tasks may be handled by either the same or different microservices. The system utilizes a Directed Acyclic Graph (DAG) for workflow definitions, ensuring that these definitions remain separate from the actual service implementations. It also offers enhanced visibility and traceability for the various process flows involved. A user-friendly interface facilitates the connection of workers responsible for executing tasks within these workflows. Notably, workers are language-agnostic, meaning each microservice can be developed in the programming language best suited for its purposes. Conductor grants users total operational control over workflows, allowing them to pause, resume, restart, retry, or terminate processes as needed. Ultimately, it promotes the reuse of existing microservices, making the onboarding process significantly more straightforward and efficient for developers.

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Jira
Jira Service Management
Jira Work Management
ServiceNow

Integrations

Jira
Jira Service Management
Jira Work Management
ServiceNow

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$7800 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Netflix

Website

github.com/netflix/conductor

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Martini Reviews

Martini

TORO Cloud