Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.
Description
Franexis serves as a comprehensive multi-tenant operations platform tailored specifically for franchise systems focused on field operations. By providing franchisors with a unified view across all locations, it offers features such as network dashboards, key performance indicators, forecast analytics, and version-controlled royalty rules that incorporate automatic accrual and statements. Additionally, it includes compliance programs like a contract repository, document requirements, audits, and corrective action tracking alongside brand-standard catalogs and pricing lists. Franchisee locations are equipped with essential tools to manage daily operations, including a CRM for lead intake (featuring insurance FNOL capture), the capability to generate quotes with branded PDFs, and a dispatch board paired with field service management. They can also create work orders with labor timers and checklists, manage drying logs, track inventory and equipment through barcode scanning and custody documentation, and handle invoicing and royalty statements seamlessly. Field technicians benefit from a mobile app that enables them to update job status, utilize timers, and provide photo documentation, all while maintaining functionality in low-signal areas. Each franchisee's data is securely isolated at the database level, complemented by six predefined user roles and time-based one-time password multi-factor authentication for enhanced security. This robust platform not only streamlines operations but also fosters a collaborative environment among franchisees and franchisors, driving overall success in franchise management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
Contact vendor (quote)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Concursive
Founded
2000
Country
United States
Website
www.concursive.com/concoursesuite.shtml
Vendor Details
Company Name
TetraCore
Country
United States
Website
franexis.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Franchise Management
Appointment Scheduling
No
Automatic Re-ordering
No
CRM
No
Commission Management
No
Construction Tracker
No
Contract Management & Signature
No
Franchise Intranet
No
Job Scheduling
No
LMS / Training
No
Marketing
No
Onboarding
No
Online Store
No
Reputation Management
No
Website Manager
No