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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.

Description

FranFast is an all-encompassing franchise management software solution built on the Salesforce platform, aimed at consolidating key operations within a franchise network while assisting franchisors in achieving success for their customers. By optimizing workflows, monitoring performance metrics, and facilitating growth through robust tools, seamless integrations, and up-to-the-minute insights, FranFast proves to be invaluable. Its primary focus areas include franchise development, tracking the opening of new stores, ensuring compliance in operations, and fostering franchisee communities, which equips teams with tailored solutions to address the specific requirements of franchise systems. Furthermore, FranFast enhances the franchise development process by providing features such as detailed candidate profiles, effective sales funnel management, tracking for franchise broker referrals, and comprehensive franchise applications. With capabilities that also cover email marketing campaigns, integration with Gmail and Outlook, personalized candidate interaction journeys, website inquiry forms, automated alerts, and reminders, alongside management of FDD receipts, the platform's dashboards and reports offer valuable oversight, while territory directories assist in strategic planning. Ultimately, FranFast empowers franchisors to navigate the complexities of franchise management with greater efficiency and clarity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docusign No 
Gmail No 
Microsoft Outlook No 
QuickBooks Online No 
SAP Cloud Platform No 
Salesforce No 
Stripe No 
Toast No 

Integrations

Docusign Yes 
Gmail Yes 
Microsoft Outlook Yes 
QuickBooks Online Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
Stripe Yes 
Toast Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Concursive

Founded

2000

Country

United States

Website

www.concursive.com/concoursesuite.shtml

Vendor Details

Company Name

FranFast

Founded

2006

Country

United States

Website

franfast.io

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

Franchise Management

Appointment Scheduling No 
Automatic Re-ordering No 
CRM No 
Commission Management No 
Construction Tracker No 
Contract Management & Signature No 
Franchise Intranet No 
Job Scheduling No 
LMS / Training No 
Marketing No 
Onboarding No 
Online Store No 
Reputation Management No 
Website Manager No 

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