Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.
Description
FRM offers a new user experience with powerful new features that improve security, streamline activity, and maximize ease-of-use. Reduce the time it takes to sell and increase the quality of your franchisees. Make sure everyone has access to the right information at the right time. Analyze and organize everything, from construction to training and onboarding. Get insight into project timelines to achieve quality results. Your franchisees and your teams can work together to complete projects. You should organize and analyze everything, from construction to training and onboarding. To ensure sustainable growth, maintain brand standards. Franchisees will receive immediate results from audits of mobile and tablet devices. Your franchisees can focus on running their business by quickly addressing any problems. Send your concerns and requests directly to the right team. Your franchisees can focus on running their businesses by quickly addressing problems.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Concursive
Founded
2000
Country
United States
Website
www.concursive.com/concoursesuite.shtml
Vendor Details
Company Name
FRM Solutions
Founded
2010
Country
United States
Website
www.frmsolutions.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Franchise Management
Appointment Scheduling
Yes
Automatic Re-ordering
Yes
CRM
Yes
Commission Management
Yes
Construction Tracker
Yes
Contract Management & Signature
Yes
Franchise Intranet
Yes
Job Scheduling
Yes
LMS / Training
Yes
Marketing
Yes
Onboarding
Yes
Online Store
Yes
Reputation Management
No
Website Manager
Yes