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ease
features
design
support

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Write a Review

Description

Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.

Description

Encourage direct bookings by incorporating concise review summaries into your website and promotional content. This strategy can be effectively applied by various entities such as online travel agencies, destination marketing organizations, hotels, restaurants, and attractions. By leveraging access to reviews from numerous relevant platforms and over ten years of historical hospitality data, businesses can make informed, data-driven choices. Real estate investors, financial institutions, third-party suppliers, tourism authorities, and hospitality venues like hotels and restaurants can all benefit from this approach. Additionally, you can seamlessly embed hospitality review data and reputation management features into your existing software solutions, or opt for our white-label reputation dashboard designed for your hospitality clients. This is particularly useful for software vendors, service providers, and hospitality chains like hotels, restaurants, and attractions, allowing them to enhance their services and better serve their customers. Ultimately, integrating these tools positions your business for greater visibility and improved customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CanopyDeploy
Lobbi
Tripadvisor

Integrations

CanopyDeploy
Lobbi
Tripadvisor

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

concept.shijigroup.com

Vendor Details

Company Name

Olery

Founded

2010

Country

Netherlands

Website

olery.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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