Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.
Description
Encourage direct bookings by incorporating concise review summaries into your website and promotional content. This strategy can be effectively applied by various entities such as online travel agencies, destination marketing organizations, hotels, restaurants, and attractions. By leveraging access to reviews from numerous relevant platforms and over ten years of historical hospitality data, businesses can make informed, data-driven choices. Real estate investors, financial institutions, third-party suppliers, tourism authorities, and hospitality venues like hotels and restaurants can all benefit from this approach. Additionally, you can seamlessly embed hospitality review data and reputation management features into your existing software solutions, or opt for our white-label reputation dashboard designed for your hospitality clients. This is particularly useful for software vendors, service providers, and hospitality chains like hotels, restaurants, and attractions, allowing them to enhance their services and better serve their customers. Ultimately, integrating these tools positions your business for greater visibility and improved customer engagement.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Shiji Group
Founded
1998
Country
China
Website
concept.shijigroup.com
Vendor Details
Company Name
Olery
Founded
2010
Country
Netherlands
Website
olery.com
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
Yes