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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.

Description

We understand that time is your most valuable asset, and it should be focused on creating memorable experiences for your guests instead of handling hotel management tasks. This is why our offerings—including a property management system, channel manager, website, electronic point of sale, payment solutions, and booking engine—are all crafted to enhance GuestTime. The group now enjoys access to consolidated data, with reports automatically sent to regional managers, streamlining operations. Additionally, these systems enable hotels to fully capitalize on revenue opportunities from non-residential sales while boosting guest spending. Overall, the implementation of our system has positively impacted numerous facets of the business, and we are excited about the transition we made. We can provide you and your staff with the essential tools needed to thrive in hotel operations, including an intuitive property management system and integrated channel management solutions. Our intelligent property management solutions encompass every element vital for effectively running a hospitality business, particularly in managing bookings and payments, ensuring you can focus on what truly matters. With this comprehensive support, your team can elevate the guest experience to new heights.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

DigitalGuest
FLEXIPASS
Flipdish
IronWiFi
Juyo Analytics
Maileon
Mosaic by MethodWorx
Oaky
OpenKey
RevControl
Rezlynx
Runnr.ai
Snapfix
TISSL
Windcave
me&u

Integrations

DigitalGuest
FLEXIPASS
Flipdish
IronWiFi
Juyo Analytics
Maileon
Mosaic by MethodWorx
Oaky
OpenKey
RevControl
Rezlynx
Runnr.ai
Snapfix
TISSL
Windcave
me&u

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

concept.shijigroup.com

Vendor Details

Company Name

Guestline

Country

United Kingdom

Website

www.guestline.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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