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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Concept Business Intelligence by Shiji Group is a hospitality-focused BI and reporting platform built to help hotels and hotel groups transform operational data into actionable insights. The solution brings together information from Concept products as well as third-party systems, creating a centralized source for business analysis. Hotels can use the platform to cross-reference data from management applications, commercial systems, events, quality control, technical services, interfaces, POS, purchasing, inventory, finance, and online channels. This flexibility allows operators to analyze performance across departments without being limited by individual software vendors. Concept Business Intelligence is designed to support large-scale data access, using multi-core platform capabilities to handle extensive datasets and many users. Its web-based interface and mobile access make it easier for managers and executives to retrieve important reports securely while on the go. The platform helps decision-makers identify trends, monitor operations, and uncover opportunities to increase efficiency. Hospitality businesses can use its reporting tools to improve visibility into revenue, resource usage, guest services, and operational performance. By connecting data across systems, Concept Business Intelligence helps hotels make faster, better-informed decisions.

Description

We understand that time is your most valuable asset, and it should be focused on creating memorable experiences for your guests instead of handling hotel management tasks. This is why our offerings—including a property management system, channel manager, website, electronic point of sale, payment solutions, and booking engine—are all crafted to enhance GuestTime. The group now enjoys access to consolidated data, with reports automatically sent to regional managers, streamlining operations. Additionally, these systems enable hotels to fully capitalize on revenue opportunities from non-residential sales while boosting guest spending. Overall, the implementation of our system has positively impacted numerous facets of the business, and we are excited about the transition we made. We can provide you and your staff with the essential tools needed to thrive in hotel operations, including an intuitive property management system and integrated channel management solutions. Our intelligent property management solutions encompass every element vital for effectively running a hospitality business, particularly in managing bookings and payments, ensuring you can focus on what truly matters. With this comprehensive support, your team can elevate the guest experience to new heights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

For-Sight CRM Yes 
DigitalGuest No 
FLEXIPASS No 
Flipdish No 
IronWiFi No 
Juyo Analytics No 
Maileon No 
Mosaic by MethodWorx No 
Oaky No 
OpenKey No 
RevControl No 
Rezlynx No 
Runnr.ai No 
Snapfix No 
TISSL No 
Windcave No 
me&u No 

Integrations

For-Sight CRM Yes 
DigitalGuest Yes 
FLEXIPASS Yes 
Flipdish Yes 
IronWiFi Yes 
Juyo Analytics Yes 
Maileon Yes 
Mosaic by MethodWorx Yes 
Oaky Yes 
OpenKey Yes 
RevControl Yes 
Rezlynx Yes 
Runnr.ai Yes 
Snapfix Yes 
TISSL Yes 
Windcave Yes 
me&u Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

concept.shijigroup.com

Vendor Details

Company Name

Guestline

Country

United Kingdom

Website

www.guestline.com

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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