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Description
An all-encompassing front office system, complete restaurant point of sale, and an extensive back office solution. This system efficiently manages both group and individual bookings, offers centralized reservations, supports multiple properties, and maintains comprehensive guest history along with traces and comments. It also accommodates travel agent contracts and rate codes, enables e-reservations, and allows tour operators to directly enter e-rooming lists via a web interface. The system features automatic routing, allotments, committed reservations, and provides analysis of market segments and sources of business, all while maintaining a thorough audit trail. It delivers a wealth of information across operational, analytical, financial, and managerial domains. Additionally, the solution allows for the automated execution of customized web reports, which can be scheduled for distribution via email to pre-defined lists. With full interactive guest history and detailed room history tracking, this system ensures comprehensive oversight of all transactions and interactions. Ultimately, it enhances operational efficiency and improves customer relationship management.
Description
In today's highly competitive hospitality sector, the efficiency and warmth exhibited at the front desk have become essential requirements rather than mere advantages. To address this need, Hotelware PMS offers a comprehensive array of features that empower hospitality professionals to enhance guest service, ultimately leading to increased revenue per available room (REV PAR). This property management system is thoughtfully crafted to accommodate the diverse needs of hotels of all sizes, including hotel chains, and can be tailored for operation in both single and multi-property environments. Furthermore, Hotelware PMS seamlessly integrates with other hotelware systems, providing hoteliers with a cohesive and fully interconnected solution. Its reservation capabilities include a robust suite of tools for overseeing both individual and group bookings, whether they are made directly or through tour operators, travel agents, or corporate clients. The platform supports a variety of functionalities, such as reservation confirmations, cancellations, managing waiting lists, securing deposits, and accommodating sharers. Additionally, its user-friendly rate management system facilitates effective handling of contracts and pricing strategies, thereby ensuring a streamlined operation. With these features, Hotelware PMS not only simplifies everyday tasks but also enhances the overall guest experience.
API Access
Has API
API Access
Has API
Integrations
Civitfun
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comsys Software
Founded
1984
Country
Egypt
Website
www.comsyssoftware.com/index.php/solutions/ultra
Vendor Details
Company Name
Theova UHS
Country
Cyprus
Website
www.theovauhs.com/hotelware-pms
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
