Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Complyr gives teams across all sectors dedicated complaint management software to record cases, assign work and maintain oversight. It replaces spreadsheets and shared inboxes with a structured record of evidence, documents, notes, actions and decisions.
Users can fully configure complaint stages, statuses and flags to fit their process, track deadlines and review progress through dashboards and audit logs. Role-based access helps protect case information.
Professional and Enterprise plans add a secure case portal for approved external parties, public case capture forms, document templates and custom reporting. Enterprise includes advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import.
Complyr also offers subject access request (SAR/DSAR) case management for data protection teams. Its financial services solution supports FCA DISP complaint processes and Consumer Duty oversight.
Description
All approaches to improving competitiveness result in actions: Quality and HSE, Continuous Improvements, Production, Maintenance, Projects etc. Without action, there is no improvement. It is no longer necessary to prove the efficiency gains associated with digitalization in the management of actions. Task management tools are unable to link the source gap/subject with the associated actions. Kostango digital solutions implement and bring together all application cases at the source of the action. It allows for the consolidation of all actions, while keeping their connection to their origin. The solution combines all the cases that lead to action: progress plans, projects, feedback from the field and suggestions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Vendor Details
Company Name
Kostango
Founded
2016
Country
France
Website
www.kostango.com
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
No
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
No
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes