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Description
Complyr gives teams across all sectors dedicated complaint management software to record cases, assign work and maintain oversight. It replaces spreadsheets and shared inboxes with a structured record of evidence, documents, notes, actions and decisions.
Users can fully configure complaint stages, statuses and flags to fit their process, track deadlines and review progress through dashboards and audit logs. Role-based access helps protect case information.
Professional and Enterprise plans add a secure case portal for approved external parties, public case capture forms, document templates and custom reporting. Enterprise includes advanced workflow logic, custom dashboards, scheduled reports, custom integrations and historic data import.
Complyr also offers subject access request (SAR/DSAR) case management for data protection teams. Its financial services solution supports FCA DISP complaint processes and Consumer Duty oversight.
Description
Dwellex serves as operational software specifically designed for eviction and landlord-tenant legal firms, guiding a case through its various stages from initial notice to intake, court proceedings, judgment, and issuance of a writ. Notices can be served individually or in groups, with each notice meticulously documenting the service method, timing, and evidence such as field photographs, ensuring the service log is prepared for court presentation. Landlords have the option to submit their intake information via a client portal, or staff can input the details directly, and any necessary missing documents are requested prior to case approval. The software generates court packets derived from the case details, utilizing templates for complaints, affidavits, exhibits, and cover sheets that adhere to jurisdictional requirements. Staff members operate from a daily queue of tasks, with deadlines that align with the case's current stage, facilitating efficient workflow management. Landlords can easily monitor the status of their cases across multiple properties, upload necessary documents like ledgers and leases, and verify upcoming hearings. Furthermore, Dwellex integrates seamlessly with Clio and Practice Panther, ensuring that billing is managed efficiently without duplication. This streamlined approach not only enhances productivity but also allows law firms to focus on delivering optimal service to their clients.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£147/mth /3 users/Starter Plan
Starter Plan: £49 /mth, billed annually, or £57/mth, billed monthly - min 3 users
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Professional Plan: £89/mth, billed annually, or £105/mth, billed monthly - min 5 users
Enterprise Plan: contact Complyr
Free Trial
No
Free Version
No
Pricing Details
$399/month per firm
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Vendor Details
Company Name
Case Compass
Founded
2018
Country
United States
Website
www.casecompass.io/dwellex
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
No
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
No
Routing
No
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
No