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Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
Description
Ringback automatically responds to missed calls by texting back your callers within moments, utilizing your business number and providing a link for online booking. When a customer reaches out and there’s no one available to answer, they receive a message from the exact number they called, reassuring them that their call was acknowledged and offering them the chance to schedule an appointment or respond rather than reaching out to another business. All replies are conveniently collected in a single web dashboard, allowing you to respond directly from your mobile device. The service sends tailored messages based on whether it's during or after business hours, manages opt-out requests for STOP and START seamlessly, never sends texts to your own numbers, and features an integrated online booking system complete with confirmations and reminders sent the day before. It operates as an app on the Android device already linked to your business line, ensuring that there’s no need for a new phone system or a change of number. For just $17 a month or $170 annually, you can enjoy a 7-day free trial without any setup costs, making it a hassle-free solution for managing missed calls efficiently. Additionally, this tool not only streamlines communication but also enhances customer engagement by facilitating easy booking and prompt responses.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Twilio
Yes
Integrations
Gmail
No
Microsoft Excel
No
Microsoft Outlook
No
Twilio
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
$17/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Vendor Details
Company Name
0xpi
Website
ringback.0xpi.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
