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Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
Description
Instaply offers a messaging channel designed to enhance customer interactions and boost sales. If you find yourself burdened by incoming calls, frustrated with the confines of live chat, or exhausted from having a single social media manager focusing solely on Messenger, Instaply’s messaging solution effectively tackles these challenges and more. By leveraging conversational keyword tracking and streamlined follow-up methods, our users discover efficient strategies for both customer service and upselling. The dedicated team at Instaply U.S. caters to businesses of all sizes, emphasizing customer support, transparency, and efficiency. As we look to the future, it is clear that text and messaging will emerge as the dominant means of communication between businesses and their customers. Stay ahead of the competition by choosing Instaply, whose platform is compatible across devices and can be seamlessly integrated, whether your business operates from physical locations or utilizes one or more call centers. Embrace this innovative approach to customer engagement and transform the way you connect with your audience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook Messenger
No
Gmail
Yes
Google Ads
No
Microsoft Excel
Yes
Microsoft Outlook
Yes
Twilio
Yes
Integrations
Facebook Messenger
Yes
Gmail
No
Google Ads
Yes
Microsoft Excel
No
Microsoft Outlook
No
Twilio
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Vendor Details
Company Name
Instaply
Founded
2013
Country
France
Website
www.instaply.com/en/
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
