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Average Ratings 0 Ratings
Description
Our phone system is unique in that it offers four backups across two servers located on both coasts of the country, ensuring seamless operation. In the event of an emergency, phone numbers will automatically redirect to alternative sites or employee mobile phones, guaranteeing complete reliability. Voice Carrier's phone systems are designed to enhance employee engagement, boost customer satisfaction, facilitate improved internal communication, lower expenses, and increase overall efficiency and productivity. Since 2007, Voice Carrier has been at the forefront of innovative business phone services. Our commitment to delivering a superior and unified telecommunications experience is the driving force behind our mission. We take pride in our determination to meet and exceed customer expectations. Our phone service not only costs less than traditional options but also allows us to pass those savings directly to our clients. This approach offers a more effective way to connect while significantly reducing costs. The combination of our cutting-edge technology, authentic customer interaction, and steadfast dedication to quality sets us apart from the competition. We strive to continually enhance our offerings to ensure they align with the evolving needs of businesses everywhere.
Description
Nexogy® revolutionizes business operations by integrating phone systems, messaging, internet connectivity, and video conferencing into a single platform. This allows for seamless management of communications across various channels, enabling immediate responses to messages. With features like automated replies and document sharing, productivity can soar as everything is accomplished efficiently. Users can easily communicate via their smartphones while enjoying all the functionalities of a traditional phone system. The transparent commission structure provides clients with an easy-to-use tool that enhances satisfaction and encourages long-term partnerships. Additionally, nexogy® offers some of the most competitive high-speed bandwidth rates nationwide, facilitating large data transfers and smooth streaming of voice and video content. For effective communication improvement across the company, supervisors can record, monitor, and coach agents while also having the ability to join active calls, fostering better interaction between agents and customers. This comprehensive approach ensures that businesses can adapt and thrive in a fast-paced digital landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Voice Carrier
Founded
2007
Country
United States
Website
www.voicecarrier.com
Vendor Details
Company Name
nexogy
Founded
1999
Country
United States
Website
www.nexogy.com
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard