Average Ratings 20 Ratings

Total
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support

Average Ratings 0 Ratings

Total
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design
support

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Description

Community is a trusted conversational marketing channel that connects Leaders--entrepreneurs, small businesses, media companies, and brands--to their Members, all via SMS text messaging. Community has witnessed more than 3 billion text exchanges between its Leaders, and their Members. Clickthrough rates were 59% and 95% respectively. Texting with your audience can translate into action, impact and brand loyalty. Why? Why? You can send anything you can in a text message through Community. You can share photos, videos and audio notes. You can segment by age, location, interests, and many other features. Learn why thousands of entrepreneurs, small businesses, artists, and brands use Community for texting with their audience. Get your number now.

Description

Top Crew Systems offers a comprehensive communication and marketing platform tailored for small enterprises. Its web application consolidates calls, texts, website forms, and emails into a singular inbox, while also incorporating optional messaging from Facebook and Instagram. In the event of a missed call, the system can automatically send a text to the caller using the business's own number, ensuring that all replies are organized within the same conversation thread. Additional features that users can opt for include follow-up text messages, online booking with reminders via text, requests for customer reviews, and campaigns aimed at re-engaging previous customers. The provider also creates and manages a business website, alongside configuring a Google Business Profile for enhanced visibility. The setup process includes the establishment of the chosen website, phone, and messaging functionalities, followed by a walkthrough of the app before it goes live. This service primarily caters to owner-operated ventures like contractors, restaurants, educational institutions, salons, repair shops, healthcare clinics, and fitness centers. Monthly fees are contingent on the services selected, with calls and texts utilizing credits that must be purchased separately, offering flexibility to meet diverse business needs. With its user-friendly interface and effective features, Top Crew Systems is designed to streamline customer engagement for small businesses.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ActBlue Yes 
ChatGPT Yes 
Facebook No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram No 
Klaviyo Yes 
Mailchimp Yes 
Salesforce Agentforce Marketing Yes 
Shopify Yes 
Twilio No 
WhatsApp Yes 
Zapier Yes 

Integrations

ActBlue No 
ChatGPT No 
Facebook Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram Yes 
Klaviyo No 
Mailchimp No 
Salesforce Agentforce Marketing No 
Shopify No 
Twilio Yes 
WhatsApp No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$115/month
The listed starting plan is $115 per month; annual payment includes one month off. A $149.50 reservation payment is credited toward the subscription. Calls and texts use separately purchased usage credits, with a stated $25 minimum; optional services may add charges.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Community

Founded

2018

Country

United States

Website

community.com

Vendor Details

Company Name

EmpowerU Marketing

Founded

2026

Country

United States

Website

topcrewsystems.com

Product Features

Community

Content Management No 
Content Moderation Yes 
Discussions / Forums No 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation Yes 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover Yes 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Influencer Marketing

CRM No 
Campaign Management Yes 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

No Alternatives
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