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Description
Eliminate the need to waste 3-4 minutes each time you wish to communicate with your colleagues; instead, engage with just a single click. Ensure that your availability for quick conversations is visible, and automatically switch to "Do Not Disturb" mode when you're occupied. Join our community to learn and evolve as we navigate the future of work together. If you use Slack, signing in to create a Commons account is as simple as clicking "Continue with Slack." Enhance your Slack workspace by integrating the Commons app, which allows you to invite your colleagues, send pings from Commons, and access additional features. It's best to invite teammates you frequently interact with, as we aim to make Commons incredibly user-friendly for your team. By enabling Slack sign-in, we remove the hassle of creating a new account and juggling different login details. Everyone in your Slack workspace can easily access your Commons space. Additionally, you can set up meetings directly from Commons and send out invitations to your team members as needed. This seamless integration enhances collaboration and streamlines communication throughout your organization.
Description
Experience rapid and efficient assistance with our robust live chat widget, which you can tailor to your preferences by adjusting colors, text, and icons. Utilizing our user-friendly administration console, you can easily manage these customizations. By employing your pre-set templates, you can streamline the process of receiving and responding to customer support emails through platforms like Slack or Microsoft Teams. Take advantage of all available integration features such as interactive buttons, informative modals, and command options to enhance your team's productivity with the best tools at your disposal. Additionally, you can localize the chat experience by translating it into various languages, modify the color scheme, implement automatic invitations, and fine-tune other elements of your live chat widget. Rest assured, we adhere to GDPR regulations, ensuring that your live chat operates seamlessly while maintaining compliance. This allows your team to focus on delivering exceptional customer service without worrying about the technical details.
API Access
Has API
API Access
Has API
Integrations
Slack
Drupal
HTML
JavaScript
Joomla!
Microsoft Teams
WordPress
Zapier
Integrations
Slack
Drupal
HTML
JavaScript
Joomla!
Microsoft Teams
WordPress
Zapier
Pricing Details
$15 per employee
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Commons
Founded
2020
Website
www.commons.so/
Vendor Details
Company Name
SignalZen
Country
Lithuania
Website
signalzen.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking