Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.
Description
The entirety of the content created by you or your audience plays a crucial role in shaping your brand's identity. Consequently, overseeing this image across various digital platforms is essential for enhancing the customer experience today. We assist you in producing, uploading, standardizing, extending, controlling, responding, alerting, and listening, ensuring that all your online brand environments reflect your brand's identity and resonate with your online communities. This encompasses not just social media but also advice, forums, and all platforms that generate user-generated content. Social media never takes a break, and neither do we. It serves as a universal language, one in which we are fluent. Our dedicated teams, both in France and internationally, work in a timely and sustained manner. Our expertise in recruiting, training, and coaching enables us to provide quality, ongoing management, and flexibility tailored to the dynamic nature of social media. From our early involvement in moderating forums since 2002 to today’s comprehensive management of some of the biggest brands' social media accounts, we recognize the significance of ensuring that your content remains high-quality and secure. In this fast-paced digital landscape, maintaining a consistent and engaging brand presence is more important than ever.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Brandwatch
No
Facebook
Yes
Facelift Cloud
No
Instagram
Yes
Lumen by Talkwalker
No
Meltwater
No
Onclusive Social
No
Integrations
Brandwatch
Yes
Facebook
No
Facelift Cloud
Yes
Instagram
No
Lumen by Talkwalker
Yes
Meltwater
Yes
Onclusive Social
Yes
Pricing Details
$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CommentDefender
Country
Thailand
Website
www.commentdefender.com/
Vendor Details
Company Name
Netino
Founded
2002
Country
France
Website
netino.fr/en/
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No