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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.

Description

The HyperComments platform, available through hypercomments.com, enables meaningful commentary that is organized in both nested and topical formats to encourage deeper engagement in discussions. This logical arrangement of conventional comments alongside HyperComments enhances the overall reading experience, offering greater clarity and perspective, akin to having a conversational partner who intuitively understands your thoughts. HyperComments showcases features such as: Comprehensive interaction with the content; A diverse array of topical comment threads; Instant visibility of fellow readers on the same page along with a real-time tally of reactions to your remarks; A structured tree view that organizes comments in a nested format; Robust moderation and administrative tools available for effective oversight; Complete spam filtering capabilities, including blacklists and whitelists, as well as options for removing, restoring, and responding to comments; Detailed analytics that break down user engagement and feedback. Overall, this platform not only fosters lively discussions but also empowers users with tools that enhance their experience and facilitate better communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 

Integrations

Facebook No 
Instagram No 

Pricing Details

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CommentDefender

Country

Thailand

Website

www.commentdefender.com/

Vendor Details

Company Name

MIDDLEWARE, Inc.

Founded

2012

Country

United States

Website

hypercomments.com

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

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