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features
design
support

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Write a Review

Description

Tracen Technologies, Inc. has created an advanced and all-encompassing software solution for data collection that caters to mobile surveys, field inspections, inventory oversight, workforce management, and various monitoring and evaluation initiatives. COMMANDmobile® serves as a workforce management tool designed for on-site inspections, field surveillance, mobile survey execution, field service engagements, and inventory oversight, offering numerous advantages. Its GPS tracking and mapping functionalities empower managers to assign tasks to field personnel based on their precise locations. The software allows for dispatching that takes into account the current locations and workloads of field employees, enabling effective management of technicians' work queues. This innovation eliminates the necessity for workers to visit the office to collect and submit daily work orders, as well as rendering time cards obsolete. Instead, the mobile application automatically generates accurate time cards by tracking actual locations, travel times, and the duration of project-related work, streamlining the entire process for enhanced efficiency. As a result, organizations can significantly improve productivity and oversight in their field operations.

Description

GeoTask is an advanced Field Service Management (FSM) platform designed to enhance field operations through automated scheduling and dispatching. The web application equips dispatchers and logistics personnel with comprehensive control over field assignments, enabling both automatic and manual task allocation based on various criteria such as availability, skills, geographic location, deadlines, and other measurable factors; it also provides real-time visualization of worker locations, task progress, and notifications, while offering additional features for managing warehouse inventory, customer communications, subcontractors, self-service portals, and analytical reporting. Fieldworkers benefit from mobile access to current task lists complete with detailed job information, the ability to attach photos, fill out forms, track events throughout the task lifecycle, and update statuses instantaneously, which enhances coordination with dispatchers. By utilizing Google Maps, GeoTask optimizes route planning and live navigation, resulting in a remarkable reduction in planning time by up to 80%, an increase in completed tasks by 40%, and a significant decrease in travel and overtime expenses by 30%. Furthermore, this integration of technology not only boosts efficiency but also allows organizations to deliver better service to their customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps No 

Integrations

Google Maps Yes 

Pricing Details

$24.99/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tracen Technologies

Founded

2000

Country

United States

Website

tracen.com/products/

Vendor Details

Company Name

Globema

Founded

1997

Country

Poland

Website

geotask.globema.com

Product Features

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site Yes 
Report Templates Yes 
Speech Recognition Yes 
Subcontractor Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic No 
Supports Audio / Images / Video No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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