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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Billing is often intricate, necessitating meticulous precision and a commitment to exceptional service. iCommVergence offers a comprehensive solution that enables you to manage billing for contemporary telecommunications services while equipping you for future demands. This automated platform streamlines the billing process, allowing you to issue invoices punctually and with greater efficiency, often requiring fewer resources and less time than your current practices. Embrace a unified, cutting-edge OSS/BSS platform designed to facilitate various functions: manage all billing tasks through one system, utilize table-driven features for enhanced adaptability, elevate customer service experiences, nurture a unified multi-service framework, create a rules-based engine for added flexibility, oversee billing, customer support, rating, issue management, payment, and point-of-sale operations, connect web-driven technology with third-party services, explore customizable bundling and discount strategies, and enhance workflow efficiencies throughout your organization. This approach not only simplifies billing but also positions your business to thrive in an evolving telecommunications landscape.

Description

Tekton Billing offers a highly acclaimed cloud-based telecom billing solution that is crafted to streamline, unify, and enhance the processes of billing, rating, invoicing, and revenue assurance specifically for IT and telecom entities such as resellers, managed service providers, and communication service suppliers. ZOEY empowers organizations to merge billing for various services including mobile, landline, fixed-line, VoIP, IoT, connectivity, and IT into one comprehensive invoice, utilizing adaptable usage-based and subscription billing models, automated retrieval and processing of call data records, margin analysis, and advanced reporting features that bolster accuracy and provide better business insights. The software also boasts a fully branded customer portal that allows end users to monitor real-time usage, set spending limits, receive alerts, perform SIM swaps, and access analytics, all of which help to decrease support demands while enhancing user experience. Furthermore, it is designed to be supplier-agnostic and readily integrates with APIs for CRM, accounting, provisioning, and wholesale networks, ensuring seamless connectivity across various platforms. This comprehensive approach not only simplifies billing procedures but also positions businesses to respond more effectively to their customers' needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avalara
Calix Cloud
Paymentus

Integrations

Avalara
Calix Cloud
Paymentus

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CommSoft

Founded

1985

Country

United States

Website

www.commsoft.net/client-service

Vendor Details

Company Name

Tekton Billing

Country

United Kingdom

Website

tektonbilling.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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