Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Take control of all your Environmental, Health, and Safety data, documents, regulatory compliance processes, deadlines, and tasks with Comm-Trac™ commitment tracking software from EDM. With Comm-Trac™, you can not only stay ahead of compliance requirements but also maintain that advantage indefinitely. No matter if you're managing a small business or contributing to a larger global entity, there’s a Comm-Trac™ solution tailored to your complexity and financial plan. Explore the buttons on this page to discover more about the range of Comm-Trac™ products available. Additionally, Comm-Trac™ can assist in overseeing training programs, scheduling maintenance for equipment and facilities, ensuring tax compliance, and handling various other applications specific to your organization. The customizable features of Comm-Trac™ mean that your possibilities are virtually endless! For smaller operations facing ongoing EHS compliance hurdles, Comm-Trac™ Basic offers tools to effectively organize your obligations, create a "compliance dashboard," manage essential documents, and set up an automated reminder system to keep your business on track. Embrace the opportunity to streamline your compliance efforts and enhance your operational efficiency with Comm-Trac™.
Description
As enterprise environments continue to evolve into more expansive, varied, and geographically dispersed entities, the demand for cohesive communication solutions that support technological integration is on the rise. CommSouth provides a comprehensive suite of unified communication and collaboration offerings that merge both real-time and asynchronous communication methods. Below are some of the sectors that CommSouth serves, focusing on enhancing operational efficiency and boosting productivity. With an emphasis on adaptability, CommSouth delivers exceptional solutions for contact centers, ensuring they can adjust to various scenarios to enhance customer experiences. To foster a seamless and effective collaboration and customer service environment, diverse communication requirements are integrated, allowing agents to communicate through one channel while ensuring responses can be received via different channels or devices. The Comm Contact Centre not only enables this functionality but also aids in monitoring and reducing costs, while refining agent training and performance measures. Furthermore, this level of integration ultimately leads to a more streamlined workflow and improved overall service delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco AnyConnect
No
Microsoft 365
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Environmental Data Management
Founded
1998
Country
United States
Website
www.edm-usa.com/products/
Vendor Details
Company Name
CommSouth
Founded
1995
Country
India
Website
www.commsouth.com/solutions#enterprise
Product Features
Environmental
Air Management
No
Auditing
Yes
Compliance Management
Yes
Document Management
Yes
Emissions Inventory
No
Hazardous Materials Control
No
Sustainability Management
No
Training Management
No
Waste Management
No
Water Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No