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Description
Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.
Description
In response to the constantly evolving demands of consumers, telecommunications companies must embark on a strategic transformation to thrive in the digital economy. To achieve this, they must quickly innovate, introduce new services, and facilitate seamless integrations to enhance customer satisfaction. Prodapt is dedicated to assisting telcos in revamping their IT operations through cutting-edge technologies, paving the way for them to evolve into Digital Service Providers (DSPs). Our OSS/BSS transformation solutions empower Communication Service Providers (CSPs) to adopt agility and prioritize customer needs, significantly enhancing their capability to launch new products and services swiftly. The challenges brought about by the global pandemic have hastened the necessity for digital transformation within the CSP landscape. In light of this situation, CIOs are leveraging the growing potential of advanced technologies to tackle the unique challenges that have emerged due to the pandemic, ensuring their organizations remain competitive and resilient. The ongoing digital evolution reflects a broader trend in which companies must continuously adapt to new realities and expectations.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
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Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/bss-solutions/smart-bss/
Vendor Details
Company Name
Prodapt
Founded
1999
Country
United States
Website
www.prodapt.com