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Description
Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days.
The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn.
So, how does it function?
Users can either connect their existing tools or upload interview recordings to the platform.
From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4.
This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.
Description
We are a group of four friends dedicated to FeedBaxley, a tool designed to enable businesses to gain insights from their customers rather than operating without guidance. With FeedBaxley, you can start collecting user feedback in mere seconds. By simply adding a single line of code, you can access valuable data instantly. This line of code introduces a dynamic form that allows you to gather essential user research directly within your application. Teams focused on product development can make informed decisions thanks to the insights derived from user research. You don’t need any coding expertise to customize your surveys to align with your brand identity. Feedback can be viewed in real-time right within your Slack workspace, making it easy to stay updated. Integrating FeedBaxley is straightforward; just click a button to get started. After signing up, the first step is to create a new widget tailored to your needs. One of the exciting features you can customize for your widget is its "display type." While the default setting is a link, you also have the option to showcase it as a "Tab," allowing it to adhere to the side of the page, effectively resembling a tab. This flexibility enhances user engagement and ensures your feedback collection process is both effective and visually appealing.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Segment
Slack
Trustpilot
Typeform
Zapier
Zendesk
Integrations
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
Segment
Slack
Trustpilot
Typeform
Zapier
Zendesk
Pricing Details
€399/month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Collectif
Country
Poland
Website
collectif.ai
Vendor Details
Company Name
FeedBaxley
Founded
2020
Country
United States
Website
feedbaxley.com
