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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Colibly is a cloud-based customer relationship management system tailored for organizations that oversee sales and customer service interactions via various messaging platforms. It consolidates channels such as WhatsApp, Instagram, Messenger, Telegram, and website chat into a unified team inbox, featuring tools like a sales funnel, customizable stages, calendar scheduling, task management, automation options, sequences, macros, and quick response templates. Among its AI capabilities are bots that provide answers based on business data and an assistant that offers suggestions for replies, summarizes conversations, rewrites messages, and transcribes discussions. Higher-tier subscriptions unlock additional functionalities, including WhatsApp broadcast capabilities, customer satisfaction assessments, lead qualification and recovery, Meta Ads conversion monitoring, and WhatsApp calling features. Furthermore, the platform supports a REST API and webhooks for advanced users on premium plans. Subscription prices are calculated per team member, allowing for a combination of different plans within the same team, while fees for WhatsApp messaging are charged separately. Colibly also provides a 14-day free trial of the Pro version for up to three users, eliminating the need for credit card information. This makes it an attractive option for businesses wanting to explore its extensive features without any upfront commitment.

Description

Z-API Omni serves as a comprehensive messaging API tailored for developers, software firms, integrators, and automation teams aiming to incorporate customer communication into their applications and workflows. This consolidated REST API seamlessly integrates platforms like WhatsApp, Messenger, Instagram, and Telegram, and it features webhooks to manage incoming messages and delivery notifications. For WhatsApp channels, users can either utilize the official Meta API or engage through a web-connected QR-code session. The platform supports the transmission of text, multimedia, buttons, lists, and message templates. Additionally, SDKs are provided for multiple programming languages, including JavaScript, Python, PHP, Go, and .NET, complemented by detailed Swagger documentation and a Postman collection. Organizations can leverage this API for various functions such as customer support, order and delivery notifications, reminders for appointments, marketing initiatives, payment processing, and authentication tasks. Furthermore, there is a free isolated sandbox environment available for testing purposes prior to deploying in a live setting; subscription fees for paid plans are determined by the number of channels used, while a distinct partner plan caters to those requiring higher channel capacities. This all-in-one solution thus empowers teams to enhance their communication strategies effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
Make No 
Model Context Protocol (MCP) No 
Telegram Yes 
WhatsApp Yes 
n8n No 

Integrations

Facebook Messenger No 
Instagram No 
Make Yes 
Model Context Protocol (MCP) Yes 
Telegram No 
WhatsApp No 
n8n Yes 

Pricing Details

MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial Yes 
Free Version No 

Pricing Details

$17.99/channel/month
Omni Plan: US$19.99 per channel/month for 1–9 channels. Partner Plan: US$17.99 per channel/month from 10 channels, with lower rates at higher channel volumes. Meta message fees for the official WhatsApp API are additional.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Colibly

Country

Mexico

Website

colibly.com

Vendor Details

Company Name

Irrah Group

Country

United States

Website

omni.z-api.io/en

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