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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Facilitate your organization's compliance with subject access requests seamlessly by utilizing our customizable request form and management solution. Each Data Transparency account is equipped with its own distinct instance of a dedicated request form, ensuring a tailored experience. This system alleviates the workload of your employees and shields them from potential liability associated with requests that may be misdirected, mishandled, or lost. By employing your data transparency request form, you automatically gather the requestor's information and the specifics of their request, significantly reducing unnecessary communication and enabling your team to focus on their core responsibilities. All essential data required to process a request is collected upfront, which not only saves time but also minimizes potential risks. Additionally, you can request further information and dispatch results directly through the app. Designed meticulously to conform to existing laws and regulations, this solution features robust record-keeping of actions taken by your team, ensuring complete accountability and transparency. With this system in place, your organization can enhance efficiency and maintain compliance effortlessly.

Description

Requestor serves as a versatile helpdesk solution, enabling you to handle customer support and internal team requests seamlessly through various channels including email, phone, or chat. Everything is conveniently centralized in one platform, which helps in organizing communications in ticket format – encompassing emails, calls, and chats – for a clear and efficient dialogue. Mastering the management of Requestor is remarkably straightforward, allowing you to become proficient in just an hour or two, even if you're new to such systems. Moreover, it can easily integrate with your existing CRM or ERP solutions, ensuring you can oversee all operations from a single interface. We prioritize flexibility in our offerings, allowing you to select between a cloud-hosted solution or an on-premises option hosted on your own server, with all functionalities accessible regardless of the choice you make. This adaptability ensures that Requestor aligns perfectly with your requirements and enhances your operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Col8

Country

United Kingdom

Website

www.col8.net/products/data-transparency

Vendor Details

Company Name

Requestor Technologies

Founded

2013

Country

Czech Republic

Website

www.requestor.com

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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