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Description
Coheris CRM, developed by ChapsVision, serves as a comprehensive tool designed to enhance controlled customer relationship management. Achieving a deep and reliable understanding of your customers is essential for boosting your company's overall performance. With ChapsVision's Coheris CRM software, you gain a distinctive and holistic perspective on customer value that is accessible to all departments within the organization, enabling immediate translation into actionable strategies. This platform empowers each user to operate with maximum efficiency and substantial independence, while remaining aligned with the company's established business processes. Coheris CRM addresses crucial challenges by providing real-time monitoring of key performance indicators (KPIs). Additionally, this CRM solution facilitates the execution of your multi-channel marketing initiatives, effective sales strategies, and lead management, all aimed at enhancing your team's commercial success, cutting costs, refining your marketing and communication efforts, and fostering customer loyalty in the long run. By integrating these capabilities, Coheris CRM by ChapsVision not only streamlines operations but also positions your business for sustained growth and adaptation in a competitive market.
Description
Harness the power of spoken language, which serves as a vital channel for both information exchange and engagement. Leveraging advanced deep neural learning, MediaSpeech by ChapsVision provides highly accurate transcriptions for your audio and video content. As digital interactions increasingly shape Customer Relationships, the telephone continues to play a critical role. Analyzing conversations between agents and customers is crucial not only for understanding the reasons behind calls but also for uncovering valuable strategic insights, such as assessing customer satisfaction and identifying market trends, including monitoring competitors through unsolicited mentions. The regulatory complexities that have emerged over the past decade necessitate a continuous enhancement of compliance measures, both in human resources and technological tools. Given the importance of telephone communications, there is a pressing need for innovative methods that enable the processing of voice interactions to pinpoint sensitive information and reconstruct specific transactions effectively. Additionally, these advancements will empower organizations to respond more promptly to industry shifts and customer needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChapsVision
Founded
2019
Country
France
Website
www.chapsvision.fr/crm/
Vendor Details
Company Name
ChapsVision
Founded
2019
Country
France
Website
www.chapsvision.fr/data/speech-intelligence
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback