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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Coheris CRM, developed by ChapsVision, serves as a comprehensive tool designed to enhance controlled customer relationship management. Achieving a deep and reliable understanding of your customers is essential for boosting your company's overall performance. With ChapsVision's Coheris CRM software, you gain a distinctive and holistic perspective on customer value that is accessible to all departments within the organization, enabling immediate translation into actionable strategies. This platform empowers each user to operate with maximum efficiency and substantial independence, while remaining aligned with the company's established business processes. Coheris CRM addresses crucial challenges by providing real-time monitoring of key performance indicators (KPIs). Additionally, this CRM solution facilitates the execution of your multi-channel marketing initiatives, effective sales strategies, and lead management, all aimed at enhancing your team's commercial success, cutting costs, refining your marketing and communication efforts, and fostering customer loyalty in the long run. By integrating these capabilities, Coheris CRM by ChapsVision not only streamlines operations but also positions your business for sustained growth and adaptation in a competitive market.

Description

Harness the power of spoken language, which serves as a vital channel for both information exchange and engagement. Leveraging advanced deep neural learning, MediaSpeech by ChapsVision provides highly accurate transcriptions for your audio and video content. As digital interactions increasingly shape Customer Relationships, the telephone continues to play a critical role. Analyzing conversations between agents and customers is crucial not only for understanding the reasons behind calls but also for uncovering valuable strategic insights, such as assessing customer satisfaction and identifying market trends, including monitoring competitors through unsolicited mentions. The regulatory complexities that have emerged over the past decade necessitate a continuous enhancement of compliance measures, both in human resources and technological tools. Given the importance of telephone communications, there is a pressing need for innovative methods that enable the processing of voice interactions to pinpoint sensitive information and reconstruct specific transactions effectively. Additionally, these advancements will empower organizations to respond more promptly to industry shifts and customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChapsVision

Founded

2019

Country

France

Website

www.chapsvision.fr/crm/

Vendor Details

Company Name

ChapsVision

Founded

2019

Country

France

Website

www.chapsvision.fr/data/speech-intelligence

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

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