NP6 Description
Customer communication management that is automated and omnichannel to increase customer value. The business teams are autonomous in executing their mission to reduce time-to-market and increase market share. You can anticipate your customers' needs and personalize the experience for them throughout their journey. NP6 by ChapsVision can connect to all your applications to activate scenarios on the channels that are relevant to your customers' journey. NP6 by ChapsVision allows data aggregation, segmentation, communication pathway automation, message design, and multi-channel delivery. ChapsVision's omnichannel solution NP6 allows you to manage all your communications and activities across all channels: email, SMS, web customer space, mobile, social network, call centre, paper, and mobile.
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