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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cogsdale Customer Service Management (CSM) allows businesses to efficiently merge high-quality customer relationship management (CRM) with their everyday operational needs. Specifically designed to meet the intricate billing demands of municipalities and utility providers, Cogsdale CSM enhances operational efficiency, reduces expenses, and ensures top-notch service delivery to clients. This comprehensive solution empowers users to manage service orders, access information about active connections and payment histories, as well as establish payment plans. Additionally, Cogsdale provides a state-of-the-art customer information system featuring modules for financial management, distribution, utility billing, customer relations, work oversight, project coordination, and procurement. The suite is further expanded with features like interactive voice response, document management systems, payment kiosks, and online credit verification. Since its inception in 1997, Cogsdale has been committed to delivering robust and integrated information solutions tailored to the needs of its clients. This dedication to innovation ensures that businesses can adapt and thrive in an ever-changing environment.

Description

Exprivia has developed a comprehensive factoring software package that seamlessly integrates a wide range of functions, including database management, anti-money laundering processes, financial statement handling, and supervisory reporting for the Bank of Italy, along with managing assignor/debtor files, funding operations, and general accounting tasks. Additionally, the software offers crucial supplementary features such as electronic case files, customer assessment tools, and monitoring routines for assignments and disbursements, in addition to a complete web interface package connecting customers with their users. Furthermore, it ensures secure data processing solutions for backups, disaster recovery, and maintaining business continuity. In terms of back-office services, Exprivia's factoring sector effectively supports various operational functions of a company, encompassing corporate affairs management, credit facilities office tasks, factoring services, general accounting, financial statement preparation, management control, and compliance with supervisory and Bank of Italy Credit Risk Register reporting, as well as fulfilling tax obligations efficiently. This multifaceted approach guarantees that all aspects of financial management are covered, ultimately enhancing organizational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SAP Cloud Platform
Vocantas Communicate

Integrations

SAP Cloud Platform
Vocantas Communicate

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cogsdale

Founded

1997

Country

Canada

Website

www.cogsdale.com

Vendor Details

Company Name

Exprivia

Country

Italy

Website

www.exprivia.it/en/we-help-financial-institutions-take-into-account-the-expectations-of-every-customer/4073/digital-factoring.php

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Product Features

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

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