Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cogsdale Customer Service Management (CSM) allows businesses to efficiently merge high-quality customer relationship management (CRM) with their everyday operational needs. Specifically designed to meet the intricate billing demands of municipalities and utility providers, Cogsdale CSM enhances operational efficiency, reduces expenses, and ensures top-notch service delivery to clients. This comprehensive solution empowers users to manage service orders, access information about active connections and payment histories, as well as establish payment plans. Additionally, Cogsdale provides a state-of-the-art customer information system featuring modules for financial management, distribution, utility billing, customer relations, work oversight, project coordination, and procurement. The suite is further expanded with features like interactive voice response, document management systems, payment kiosks, and online credit verification. Since its inception in 1997, Cogsdale has been committed to delivering robust and integrated information solutions tailored to the needs of its clients. This dedication to innovation ensures that businesses can adapt and thrive in an ever-changing environment.
Description
The ElectSolve platform revolutionizes the management of vast data challenges posed by near real-time AMI and IoT data, turning obstacles into opportunities. Following significant investments in AMI meters, ElectSolve introduced essential software to meet the universal "Meter to Cash" needs of utilities through the ElectSolve MDM, enabling them to automate revenue generation from AMI data. Over time, we have advanced our basic AMI data delivery for "Meter to Cash" into a comprehensive suite of interoperable, operational, and analytical Value-Added Modules (VAMs), culminating in what we now refer to as the ElectSolve M&ODM. This enhanced platform not only offers cross-departmental visibility but also presents accurate and immediate energy consumption data in an easily digestible format. By employing technologies that seamlessly interact, ElectSolve delivers actionable analytics that empower utilities to make informed decisions and drive operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Vocantas Communicate
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75000 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cogsdale
Founded
1997
Country
Canada
Website
www.cogsdale.com
Vendor Details
Company Name
IPKeys Power Partners
Founded
2005
Country
United States
Website
ipkeyspowerpartners.com/products/electsolve-go-beyond-the-meter/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Product Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization