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Average Ratings 0 Ratings

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features
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support

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Description

CogniVis is a comprehensive suite of artificial intelligence tools designed specifically for the hospitality sector. This unified platform offers several functionalities, including: - Overseeing the knowledge utilized by AI Assistants - Regulating user access for both the platform and AI Assistants - Customizing the style, format, and behavior of AI Assistants across multiple communication channels - Ensuring a consistent and centralized approach to customer service through AI The AI knowledge sources supported by the platform include: - Websites - Various file types (such as PDF, Excel, and Docs) - An integrated wiki-style Knowledge Base module - Numerous integrations with widely used sources like Google Drive, Microsoft SharePoint, Google Calendar, among others In addition, AI Assistants can be deployed across a variety of channels, including: - ChatBot for websites - Instagram - Facebook Messenger - WhatsApp - Digital Hotel Directory - Email - Voice AI for phone interactions Furthermore, the platform enhances user experience by providing AI suggestion capabilities for applications such as: - Outlook - Thunderbird - Booking.com - Google Maps Reviews - Tripadvisor - And many additional services, allowing for greater versatility and efficiency in hotel operations.

Description

Hoteza web enhances guest safety by reducing direct interactions with hotel personnel, enabling guests to communicate their preferences, needs, or inquiries via chat. The platform includes features such as PMS guest profile synchronization, personalized app links, and guest billing, along with seamless integration into service optimization systems and room controls. Guests can effortlessly schedule cleaning services, request extra pillows, or reserve a table at the hotel restaurant while also checking the availability of the SPA center. In addition to conveniently displaying check-out details, including the bill, the system allows guests to bypass lengthy queues at reception through a quick check-out feature. Communication with hotel staff is also streamlined via a built-in messenger, ensuring prompt responses to any questions guests may have. Furthermore, QR codes can be strategically placed on printed and digital materials throughout the hotel, such as at the front desk, inside elevators, or on key card holders, providing guests with easy access to essential services and information. This innovative approach reinforces a safe and efficient hotel experience for all visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Tripadvisor Yes 

Integrations

Tripadvisor No 

Pricing Details

$1/room/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CogniVis

Founded

2015

Country

Poland

Website

cognivis.ai/

Vendor Details

Company Name

Hoteza

Website

hoteza.app

Product Features

Product Features

Alternatives

Alternatives

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