Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
Inefficiencies that are often overlooked can significantly hinder the progress of our essential industries. In sectors such as utilities, construction, and manufacturing, outdated infrastructure and disconnected legacy systems restrict overall productivity. Cogna offers a unique solution by intertwining best practices in software development with a profound knowledge of customer operating models, utilizing AI to enhance the development process. Our approach allows for the delivery of tailored software solutions in a matter of days rather than the typical months or years, and at a fraction of the usual costs. Unlike traditional software consultancies, we don’t inundate you with large teams of analysts who spend time mapping workflows and compiling requirements. The development of your solution doesn’t drag on for months or years, nor does it require additional time and expense to ensure it functions as you envisioned. Instead, Cogna stands out as a fast and budget-friendly alternative. Share the challenges your team is currently encountering and explore potential areas for enhancement, while also detailing your goals, tasks, and any pain points as they arise. By doing so, we can work together to achieve your desired outcomes more efficiently.
Description
Introducing a ready-to-use free helpdesk portal designed to enhance and streamline communication between customers and support teams efficiently. Elevate support engagement levels with our complimentary helpdesk platform, which effectively tackles disorganized mailboxes and unanswered customer inquiries. By automating processes, you can boost overall effectiveness as part of a strategic approach to success. This cloud-based solution is agile, user-friendly, and entirely free, making it easy to set up and tailor to your needs. It also prioritizes security and is compliant with GDPR regulations. Our dedicated helpdesk portal features a robust web-based ticketing system that is not only intuitive and straightforward but also customizable to fit your requirements. Raiseaticket's free helpdesk equips you with the tools necessary to provide exceptional customer support, ensuring that no request goes unnoticed. With this platform, you can transform your customer support experience and foster stronger relationships with your clients.
API Access
Has API
API Access
Has API
Integrations
Databricks
Google Sheets
Microsoft Excel
Microsoft PowerPoint
Oracle Cloud Infrastructure
SAP Cloud Platform
Snowflake
Integrations
Databricks
Google Sheets
Microsoft Excel
Microsoft PowerPoint
Oracle Cloud Infrastructure
SAP Cloud Platform
Snowflake
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cogna
Founded
2023
Country
United Kingdom
Website
www.cogna.co
Vendor Details
Company Name
Fonicom
Founded
2007
Country
Malta
Website
raiseaticket.com
Product Features
Procurement
Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management