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Description
Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system.
The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together.
Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication.
The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.
Description
Ivanti Neurons for ITAM unifies your IT asset information, enabling you to monitor, configure, enhance, and manage hardware, servers, clients, virtual environments, cloud resources, and software throughout their entire lifecycle—from acquisition and invoicing to deployment and eventual disposal. This solution provides real-time asset discovery, automated data reconciliation, and normalization to create a centralized asset repository that seamlessly integrates with service-management CMDBs, ensuring you have the latest information for efficient request processing. Additionally, a mobile companion app allows users to search for and update asset details, check incident reports, and perform automated quick actions while on the move. The product catalog and asset repository maintain crucial information such as identification data, lifecycle phases, inventory levels, locations, warranty details, and vendor performance metrics, while barcode scanning facilitates rapid bulk lookups and updates. Furthermore, features that enhance cost and contract visibility help track IT expenditures, monitor asset age and value, and manage contract terms effectively to support strategic negotiations. With its comprehensive capabilities, Ivanti Neurons for ITAM empowers organizations to optimize their IT asset management processes efficiently.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Workspace
Ivanti
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Integrations
Gmail
Google Workspace
Ivanti
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Pricing Details
$15/agent/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Codenica
Founded
2005
Country
Poland
Website
codenica.com
Vendor Details
Company Name
Ivanti
Founded
2017
Country
United States
Website
www.ivanti.com/products/it-asset-management
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
