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Description
Harness the power of AI to drive brand expansion by deeply understanding and tapping into audience culture. From generating insights to implementing strategies, Codec's identified Tribes facilitate seamless collaboration among remote teams and empower smarter marketing choices that keep pace with cultural shifts. By linking global teams and agencies to the Codec platform, we place collective audience insights at the core of brand development. Codec's mission is to assist brands in navigating the swiftly evolving consumer landscape during this significant digital transformation. Over the past five years, we've collaborated with some of the world's most advanced brands, bridging global and local teams throughout all phases of the marketing process to establish a unified perspective on their culturally relevant audiences. We firmly believe that brands that resonate with culture are the ones that thrive. Our AI-driven audience analytics examine hundreds of millions of digital content interactions in real-time, ensuring that brands remain relevant and impactful. This commitment to understanding cultural dynamics allows brands to adapt quickly and effectively in a constantly changing marketplace.
Description
Khoros enables seamless interaction with your customers from the initial offer through to the final sale and beyond. Engage with your audience across their preferred channels, including messaging, chat, social media, email, SMS, and on both external and your own branded communities — we ensure you remain continuously connected. Our platform, powered by AI, is a reliable ally during both your peak successes and challenging crises. With Khoros, you benefit from enterprise-level workflows designed to manage complex deployments, accommodate high traffic, and fulfill the security and brand protection requirements of top global brands, all supported by an award-winning services team dedicated to your success. We go beyond being just a technology provider; Khoros offers exceptional services, coaching, and extensive industry knowledge, making us the ideal partner for your sustained growth and success in the long run. Together, we can foster enduring relationships and drive meaningful engagement with your customers.
API Access
Has API
API Access
Has API
Integrations
Acquia DAM (Widen)
AppEQ.ai
BL.INK
Bazaarvoice
Beckon
Bitly
Brandwatch
Common Room
Domo
Google Analytics
Integrations
Acquia DAM (Widen)
AppEQ.ai
BL.INK
Bazaarvoice
Beckon
Bitly
Brandwatch
Common Room
Domo
Google Analytics
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Codec
Founded
2015
Country
United Kingdom
Website
www.codec.ai/
Vendor Details
Company Name
Khoros
Founded
2008
Country
United States
Website
khoros.com
Product Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Product Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling