Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cobrowse.io is an innovative co-browsing solution aimed at improving customer support by enabling agents to engage with clients' web or mobile experiences in real time. This live screen-sharing capability allows agents to navigate customers through intricate tasks, resolve issues, and provide precise answers to inquiries. The platform seamlessly integrates with various customer service tools and prioritizes privacy, incorporating features like automatic redaction to maintain data security. By utilizing Cobrowse.io, businesses can enhance agent productivity, shorten resolution times, and elevate customer satisfaction through more tailored and impactful interactions. Ultimately, this approach fosters a stronger connection between customers and support agents.

Description

Feederloop allows you to add video chat, screen sharing and co-browsing to your website. Feederloop allows you to have instant video chats with anyone on your site without the need for additional software or downloads. Feederloop is used to provide customer support, onboarding, and sales. It creates a near-in-person experience with everyone on your website or web application. Feederloop can be integrated with all major chat platforms, or used as a standalone widget on a website.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
Chatra
Drift
Freshdesk
Genesys Cloud CX
Gist
LiveAgent
Salesforce
Slack
Talkdesk
Zendesk
tawk.to

Integrations

Intercom
Chatra
Drift
Freshdesk
Genesys Cloud CX
Gist
LiveAgent
Salesforce
Slack
Talkdesk
Zendesk
tawk.to

Pricing Details

$18 per month
Free Trial
Free Version

Pricing Details

$20/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cobrowse.io

Founded

2018

Country

United States

Website

cobrowse.io

Vendor Details

Company Name

Feederloop

Founded

2021

Country

South Africa

Website

www.feederloop.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

RemoteHQ Reviews

RemoteHQ

Mythical Labs
Cardina Reviews

Cardina

Caldera Labs