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Average Ratings 0 Ratings
Description
Coalesce360 provides a solution for businesses seeking to consolidate various tools such as CRM, PSA, help desk, reporting, and change tracking into a single cohesive platform for their operations. Designed specifically for B2B teams, it ensures comprehensive visibility across areas like sales, service delivery, customer engagement, support tickets, analytics, and governance of production changes. This integrated approach enables leadership to maintain a streamlined overview of processes from initial opportunity through to delivery and ongoing support, ultimately enhancing operational efficiency and decision-making. By utilizing Coalesce360, organizations can improve collaboration and reduce the complexity of managing multiple systems.
Description
Rather than dealing with a barrage of emails, clients can easily select a time on the calendar with a designated technician or the next available team member. ServiceTree is tailored specifically for the unique requirements of Managed Service Providers (MSPs), built using insights gained from over 100,000 service tickets. This platform integrates effortlessly into everyday workflows as a downloadable Chrome extension. With a quick setup that takes only 5-10 minutes, technicians can efficiently transition to their next ticket with just a click. Managers benefit from a different interface compared to their technicians, allowing them to view the upcoming five tickets assigned to the techs. By pressing the OpenNext™ button, technicians can instantly change the ticket status to "in progress" while initiating time tracking. ServiceTree is making significant strides in transforming professional services automation within the MSP sector through its innovative OpenNext™ technology, making operations smoother and more efficient than ever before. This approach not only enhances productivity but also improves client satisfaction by streamlining communication and service delivery.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Datto RMM
Pricing Details
$17/month/user
Free Trial
Free Version
Pricing Details
$0.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Coalesce360
Founded
2025
Country
United States
Website
coalesce360.solutions
Vendor Details
Company Name
ServiceTree
Founded
2016
Country
Australia
Website
service-tree.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking