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support

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Description

ClubRunner stands out as an award-winning software solution that provides unparalleled speed in delivering value to organizations aiming to enhance their impact. This unique membership management platform seamlessly integrates a comprehensive suite of services designed to foster connections, engagement, and growth. With ClubRunner, you can effortlessly establish your online presence, enhance communication, involve your members, and elevate their overall experience, all from a single, unified platform. Keep your member directory updated with photos securely housed in a members-only section, allowing each individual to maintain their own profiles. You can create a polished, professional website or seamlessly incorporate ClubRunner's functionalities into your current site. Adding stories, links, images, videos, and documents is a breeze. Additionally, you'll have the capability to design your own tailored online newsletter, complete with personalized reminders and announcements, and distribute it with just one simple click! This all-in-one solution empowers organizations to thrive in their community-building efforts.

Description

Provide your members with enriching experiences that cultivate a sense of belonging and community within a secure and trusted environment, which in turn elevates your brand and its mission at every interaction. By treating your customers as if they were family, they are more likely to become your greatest advocates and sources of business growth. By creating a space where your customers feel they truly belong, you can ensure their loyalty for the long haul. Focus on delivering ongoing value to your community and develop sustainable revenue streams as a result. Utilize the insights gained from deep, meaningful relationships to consistently enhance your key performance indicators. GroupFire equips you with all the necessary tools to efficiently set up, schedule, and manage announcements, notifications, event invitations, payment reminders, and other communications, all streamlined through a single dashboard. The more effectively you connect with your community, and encourage members to engage with one another, the more vibrant and committed your community will grow, leading to increased retention and satisfaction among your members. An engaged community not only thrives but also contributes significantly to the success of your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eway Yes 
QuickBooks Online No 
Windcave Yes 

Integrations

Eway No 
QuickBooks Online Yes 
Windcave No 

Pricing Details

$16.95 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Doxess

Founded

2003

Country

Canada

Website

site.clubrunner.ca

Vendor Details

Company Name

GroupFire

Founded

2016

Country

United States

Website

www.groupfire.com

Product Features

Club Management

Attendance Tracking Yes 
Billing & Invoicing Yes 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management Yes 
Inventory Management No 
Marketing Management Yes 
Member Portal Yes 
Membership Management Yes 
Payment Processing Yes 
Point of Sale (POS) No 

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management Yes 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

Donation Management

Campaign Management Yes 
Donation Tracking Yes 
Donor Database No 
Event Management Yes 
Gift Management No 
Grant Management Yes 
In-Kind Donations No 
Matching Donations No 
Mobile Donations No 
Online Donations Yes 
Pledge Management No 
Receipts / Statements Yes 
Recurring Donations Yes 
Volunteer Management Yes 

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management Yes 
Dues Management Yes 
Email Marketing Yes 
Event Management Yes 
Member Directory Yes 
Member Portal Yes 
Member Types Yes 
Membership Database Yes 
Nonprofit Membership Yes 
Payment Processing Yes 
Website Management Yes 

Volunteer Management

Attendance Management Yes 
Calendar Management Yes 
Event Management Yes 
Group Management Yes 
Member Directory Yes 
Membership Management Yes 
Recognition Management Yes 
Registration Management Yes 
Scheduling Yes 
Self Service Portal No 
Training Management No 
Volunteer Profiles Yes 

Product Features

Membership Management

Application Management Yes 
Automatic Renewals Yes 
Committee Management Yes 
Dues Management Yes 
Email Marketing Yes 
Event Management Yes 
Member Directory Yes 
Member Portal Yes 
Member Types Yes 
Membership Database Yes 
Nonprofit Membership No 
Payment Processing Yes 
Website Management No 

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