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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

What is CloudFuze? CloudFuze is a comprehensive cloud migration solutions provider, trusted by enterprises, SMBs, and MSPs alike to securely and efficiently migrate users, files, folders, emails, chat messages, hyperlinks, cloud tenants, and more across 40+ supported cloud platforms. CloudFuze is an industry leader in cloud migrations to Google Workspace and Microsoft 365. Here are the supported migration paths in CloudFuze Migrate: Migrations to Google Workspace Box to Google Workspace Dropbox to Google Workspace Egnyte to Google Workspace ShareFile to Google Workspace Microsoft 365 to Google Workspace Slack to Google Workspace Meta Workplace to Google Workspace FTP to Google Workspace File Shares/NFS to Google Workspace Migrations to Microsoft 365 Box to Microsoft 365 Dropbox to Microsoft 365 Egnyte to Microsoft 365 ShareFile to Microsoft 365 Google Workspace to Microsoft 365 Slack to Microsoft 365 Whether transitioning to a modern productivity suite, consolidating cloud storage, or enabling M&A integrations, CloudFuze helps organizations accelerate their digital and AI transformation to the cloud platform of their choice, securely, efficiently, and with zero disruption. CloudFuze Manage gives IT teams full visibility and governance over every SaaS app, AI tool, and agent in their organization. Discover sanctioned and unsanctioned apps, govern AI adoption and usage, control Shadow IT and Shadow AI, enforce governance policies across user lifecycles, and optimize license spending, all from a single dashboard. Reduce SaaS spend by up to 30%. Together, CloudFuze helps enterprises migrate to the cloud and stay in control once they're there.

Description

FuzeDigital, located in Seattle, Washington, offers a versatile cloud-based software solution that enables staff, customers, members, partners, and other key stakeholders to receive consistent, insightful, accurate, and timely answers while also facilitating feedback across multiple channels on any device. Our innovative knowledge sharing and support platform features various modules, including Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration, and more, allowing for tailored support for all stakeholders through a single, cohesive, and highly customizable solution. Users can choose to pay only for the features they need and can host the software on our servers, platforms like Amazon's AWS, or their own infrastructure. Elevate your support capabilities, as providing consistent, precise, and prompt assistance around the clock on all channels and devices has become essential for maintaining competitiveness in today’s market. Recent research indicates that over 75% of users expect this level of service, with many accessing it via their smartphones, underscoring the importance of meeting these demands. By leveraging our platform, businesses can ensure they not only meet but exceed customer expectations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Box
Dropbox
Egnyte
Gmail
Google Chat
Google Drive
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
ShareFile
Slack
Tenant

Integrations

Box
Dropbox
Egnyte
Gmail
Google Chat
Google Drive
Microsoft 365
Microsoft OneDrive
Microsoft Outlook
Microsoft SharePoint
Microsoft Teams
ShareFile
Slack
Tenant

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$500 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudFuze

Founded

2012

Country

United States

Website

www.cloudfuze.com

Vendor Details

Company Name

FuzeDigital

Founded

2002

Country

United States

Website

www.fuzedigital.com

Product Features

File Sync

Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronization
Remote Synchronization
Synchronization Scheduling
Two-Way Synchronization

Managed File Transfer (MFT)

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Database Management
Encryption Support
Fail-Over / Load Balancing

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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