Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CloudApper Crew Punch serves as an efficient mobile solution for group time tracking, allowing field supervisors to log hours for their entire team at once. It is specifically tailored for industries such as construction, agriculture, and other mobile workforces, effectively removing delays caused by individual time clock processes and manual tracking methods. Crew leaders can utilize any iOS or Android device to conveniently execute bulk punches, manage attendance, and facilitate real-time job transfers, automatically transitioning employees from one task to another to ensure accurate labor cost monitoring. Key Features Include: Rapid Time Capture: Instantly clock in or out entire teams from a single mobile platform in just seconds. Dynamic Job Transfers: Effortlessly move crew members between job codes to maintain precise tracking of resource metrics. Offline Operation: Securely log punches without needing internet access; all data will sync automatically once a connection is reestablished. Integrated HCM Synchronization: Effortlessly sync timecard entries with leading platforms such as UKG, Workday, Oracle, and Dayforce, streamlining payroll processes and enhancing efficiency across the board. This system not only simplifies time management but also improves overall productivity for teams in the field.

Description

CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Dayforce
UKG Pro
UKG Ready
Workday HCM

Integrations

Dayforce
UKG Pro
UKG Ready
Workday HCM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudApper AI

Founded

2021

Country

United States

Website

www.cloudapper.ai/

Vendor Details

Company Name

CloudApper

Founded

2018

Country

United States

Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Product Features

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

CloudApper Assets Reviews

CloudApper Assets

CloudApper
uPunch Reviews

uPunch

WorkWell Technologies
About Time Reviews

About Time

AboutTime Technologies