Average Ratings 3 Ratings

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ease
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Average Ratings 0 Ratings

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Description

The Layer2 Cloud Connector allows data and files to be kept in sync across more than 100 IT platforms and apps. It can connect to Microsoft Office 365 and Microsoft Teams, Dynamics, Azure and SQL File Shares. It can also connect to other SQL/ERP/CRM system of other vendors such as SAP, Salesforce, Google and Oracle, IBM, JIRA, ServiceNow and many others. It can also connect via generic API interfaces such as ODBC and OLEDB, OData and OData. It can be used to code-free file and data migration, backup, and synchronization in two-way with flexible options. It can be installed on a client's on-prem or cloud server Windows Server and runs under customer control (no vendor cloud-service). It doesn't require any changes to the connected systems. It comes with a free trial and several editions, with pricing starting at $439 per year. Layer2 is a Hamburg/Germany-based software business founded in 1991 with 2500+ clients and 250+ implementation partners all over the world.

Description

Effortlessly transmit case details from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously known as Microsoft’s Team Foundation Server or TFS 2013-2019. A typical use case involves escalating bugs or issues that necessitate developer intervention to resolve. Users can search within TFS, associate cases with existing work items, or directly "send cases" to TFS, resulting in the automatic creation of new work items. After the development team finalizes their tasks, CRM cases are updated to reflect important TFS work item information, along with notifications for CRM updates. It's important to note that not every case pertains to a bug; some require escalation for development solutions. You can also establish two-way links between cases and TFS work items. Additionally, new TFS work items can be automatically generated based on specific case field values and assigned to the appropriate projects. This integration supports all templates and various work item types, ensuring comprehensive functionality across the board. By streamlining this communication, teams can enhance their efficiency and responsiveness to issues that arise.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AscentialTest No 
Gemini Testing No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Pester No 
PitchBook No 
Qualitia No 
Revenera SCA No 
SQL Server Yes 

Integrations

AscentialTest Yes 
Gemini Testing Yes 
Microsoft 365 No 
Microsoft SharePoint No 
Microsoft Teams No 
Pester Yes 
PitchBook Yes 
Qualitia Yes 
Revenera SCA Yes 
SQL Server No 

Pricing Details

$439.00/one-time
Several editions available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Layer2 Solutions

Founded

1991

Country

Germany

Website

www.layer2solutions.com

Vendor Details

Company Name

Quantum Whisper

Founded

2006

Country

Canada

Website

www.quantumwhisper.com

Product Features

File Sync

Audit Trail Yes 
Backup and Recovery Yes 
Conflict Detection Yes 
Real Time Synchronization No 
Remote Synchronization Yes 
Synchronization Scheduling Yes 
Two-Way Synchronization Yes 

Integration

Dashboard Yes 
ETL - Extract / Transform / Load Yes 
Metadata Management Yes 
Multiple Data Sources Yes 
Web Services Yes 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services Yes 

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