Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ClouESP AMI Software serves as a sophisticated metering solution tailored for utilities to effectively oversee and analyze smart meter data in near real-time. By integrating head-end system (HES) capabilities with meter data management (MDMS), it empowers utilities to elevate their energy distribution system management, enhance customer experiences, and roll out innovative offerings such as time-of-use pricing and demand response initiatives. The software facilitates automated data collection at customizable intervals, capturing events, power quality, load profiles, relay control, and billing information, while allowing for remote monitoring and control of distribution system devices like switches, transformers, and capacitor banks. Users benefit from the ability to schedule meter readings, visualize data through graphical representations categorized by meter, manufacturer, transformer, or region, and make remote adjustments to meter parameters, including time-of-use settings, calendars, and voltage thresholds. Furthermore, this comprehensive tool helps utilities streamline their operations and respond swiftly to changing energy demands.
Description
Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.
API Access
Has API
API Access
Has API
Integrations
Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex
Integrations
Accela
CentralSquare Records
IMSpost
Infor CRM
POSSE
Trimble Cityworks
Tyler Corrections
VuSpex
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CLOU GLOBAL
Founded
1996
Country
United States
Website
clouglobal.com/advanced-metering-infrastructure-ami/
Vendor Details
Company Name
Selectron Technologies
Country
United States
Website
www.selectrontechnologies.com/relay/
Product Features
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content