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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

ClinicSmart is a cloud-oriented practice-management system designed specifically for private clinics in Spain, featuring an AI-powered receptionist that handles calls and WhatsApp messages. This virtual assistant introduces itself, communicates in Spanish, and manages the live calendar by booking, rescheduling, or canceling appointments all within a single conversation. Any inquiries that extend beyond appointment management are forwarded to clinic staff with a concise summary for their attention. The software encompasses a variety of tools, such as patient records, calendars for practitioners and treatment rooms, appointment reminders and confirmations, a waitlist for any canceled slots, clinical documentation, digitally signed consent forms, session packages, and patient invoicing. It caters to various types of clinics, including those in podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Additionally, Verifactu reporting is available as an optional feature. With data securely hosted in Frankfurt, Germany, clinics are required to sign a data-processing agreement, and it's noteworthy that call audio is not recorded. The setup for voice functionality typically takes between 24 to 48 hours, allowing clinics to retain their current WhatsApp number for seamless communication. By integrating such advanced features, ClinicSmart aims to enhance operational efficiency and improve patient interaction for medical practices.

Description

Tilly serves as a cloud-based AI receptionist specifically designed for small enterprises that require assistance with managing incoming calls while they focus on their work. Employing a natural British accent, it engages with callers, addresses their inquiries based on information provided by the business, and meticulously records details such as the caller's name, contact information, request, and its urgency for follow-up purposes. After each call, Tilly sends a summary and transcript to the business, and it also allows for callers to be stored as contacts for future reference. For those opting for Pro and Business plans, Tilly enhances its offerings by integrating appointment scheduling with Google Calendar, Outlook, and Apple Calendar, providing SMS notifications for urgent calls, accommodating over 20 languages, and facilitating event routing to additional services through webhooks, Zapier, or Make. Businesses have the flexibility to either forward calls from their current number or utilize a UK number provided by Tilly, ensuring convenience and accessibility. The service is particularly beneficial for various UK service industries, including tradespeople, garages, salons, and clinics, and it clearly identifies itself as an AI receptionist when queried about its nature. Ultimately, Tilly streamlines the communication process, allowing businesses to maintain focus on their core operations while ensuring that no important calls are missed.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Integrations

Google Calendar Yes 
Apple Calendar No 
Make No 
Microsoft Outlook No 
WhatsApp Yes 
Zapier No 

Integrations

Google Calendar Yes 
Apple Calendar Yes 
Make Yes 
Microsoft Outlook Yes 
WhatsApp No 
Zapier Yes 

Pricing Details

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Trial No 
Free Version No 

Pricing Details

£29/month
Plans start at £29/month plus VAT. A 14-day free trial is available with no card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClinicSmart

Founded

2026

Country

Spain

Website

clinicsmart.es

Vendor Details

Company Name

AI Programs Holdings Ltd

Founded

2026

Country

United Kingdom

Website

tillyanswers.co.uk

Product Features

Product Features

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