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Average Ratings 0 Ratings
Description
ClinicSmart is a cloud-oriented practice-management system designed specifically for private clinics in Spain, featuring an AI-powered receptionist that handles calls and WhatsApp messages. This virtual assistant introduces itself, communicates in Spanish, and manages the live calendar by booking, rescheduling, or canceling appointments all within a single conversation. Any inquiries that extend beyond appointment management are forwarded to clinic staff with a concise summary for their attention. The software encompasses a variety of tools, such as patient records, calendars for practitioners and treatment rooms, appointment reminders and confirmations, a waitlist for any canceled slots, clinical documentation, digitally signed consent forms, session packages, and patient invoicing. It caters to various types of clinics, including those in podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Additionally, Verifactu reporting is available as an optional feature. With data securely hosted in Frankfurt, Germany, clinics are required to sign a data-processing agreement, and it's noteworthy that call audio is not recorded. The setup for voice functionality typically takes between 24 to 48 hours, allowing clinics to retain their current WhatsApp number for seamless communication. By integrating such advanced features, ClinicSmart aims to enhance operational efficiency and improve patient interaction for medical practices.
Description
FlowHealth is an innovative patient communication solution powered by AI, designed to eliminate the need for medical practices to operate in-house call centers. Its AI assistant, Emma, efficiently manages incoming calls, schedules appointments, addresses inquiries, and follows up with patients while seamlessly integrating with the practice's electronic health record system. Rather than forcing practices to adapt to a rigid system, FlowHealth customizes its approach to fit each office’s unique workflow, enhancing the existing technology in place. Acting as a supportive front-desk colleague, Emma provides immediate responses to inbound calls, manages patient scheduling, helps alleviate busy times, and offers assistance during evenings and weekends, all while communicating fluently in English, Spanish, and additional languages. Furthermore, she takes charge of outbound communications by promptly confirming online requests, reducing no-show rates, and directly entering appointments into the calendar. In terms of appointment reminders, Emma proactively calls and texts patients prior to their appointments, confirms attendance, assists with rescheduling, and addresses basic inquiries, thereby minimizing the chances of last-minute cancellations and optimizing the practice's efficiency. With FlowHealth, medical practices can enhance patient engagement and streamline operations, ultimately leading to improved patient satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AdvancedMD
No
Azalea EHR
No
DrChrono
No
EPIC HRMS
No
Google Calendar
Yes
Greenway Health
No
ModMed
No
NextGen
No
Nextech
No
Tebra
No
Integrations
AdvancedMD
Yes
Azalea EHR
Yes
DrChrono
Yes
EPIC HRMS
Yes
Google Calendar
No
Greenway Health
Yes
ModMed
Yes
NextGen
Yes
Nextech
Yes
Tebra
Yes
Pricing Details
€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ClinicSmart
Founded
2026
Country
Spain
Website
clinicsmart.es
Vendor Details
Company Name
FlowHealth
Country
United States
Website
flowhealth.ai/