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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CliniCall provides assistance for medical and optical offices by managing incoming patient calls during peak hours or when staff is unavailable. These practices retain their existing public phone number and have the ability to determine which calls are directed to the service. The system adheres to established routing protocols, enabling it to transfer calls to a live front desk when feasible and generating callback requests for tasks that require personal attention. Additionally, it facilitates direct appointment scheduling through compatible booking connectors, which are confirmed as part of the onboarding process. The dashboard for practices consolidates call logs, summaries, and pending tasks for easy management. Both French and English languages are supported on operational phone lines, ensuring effective communication. Subscription plans begin at EUR 149 per month for each location, not including VAT, with the setup cost provided separately. Moreover, interested parties can schedule a 30-minute demonstration to explore the features further. This comprehensive solution aims to enhance the efficiency of practice operations while ensuring patients receive timely assistance.

Description

Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

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Integrations

Cal.com No 
Calendly No 
HubSpot CRM No 
Mailchimp No 
Make No 
Notion No 
Salesforce No 
Slack No 
Trello No 
WhatsApp No 
monday CRM No 
n8n No 

Integrations

Cal.com Yes 
Calendly Yes 
HubSpot CRM Yes 
Mailchimp Yes 
Make Yes 
Notion Yes 
Salesforce Yes 
Slack Yes 
Trello Yes 
WhatsApp Yes 
monday CRM Yes 
n8n Yes 

Pricing Details

EUR 149/month/location + VAT
Free Trial No 
Free Version No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AInnovate (EXIGE SARL)

Country

Luxembourg

Website

clinicall.cc/

Vendor Details

Company Name

fonio

Founded

2024

Country

Austria

Website

www.fonio.ai/

Product Features

Alternatives

No Alternatives

Alternatives

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